If you require any more information, please email us at princeofwales@ihlmail.org and one of our team will be in touch.


  • No.  You can now purchase as many tickets as you would like as our auditorium is now back to its full capacity. 
  • Our seating is back to normal and you will be seated in the seats you purchased.
  • Yes - you will be seated in the seated you purchase via our box office . 
  • Yes we do. Please inform us when booking if there are any wheelchairs in your party.
  • Shows are now running to normal times and there will be an interval
  • Our bars are now open as normal and customers will be able to pre-order interval drinks on arrival. 

The lift is now operational.

As of Friday 10th December, it is now compulsory to wear a mask within the theatre building (unless you are exempt) for the duration of your visit.

In light of the new government guidelines regarding Covid-19, and in order to best protect our audiences and staff, face coverings must be worn at all times within the Prince of Wales Theatre including in the auditorium during performances. Our staff will also be wearing masks at all times.

The only exceptions to this are for those who are exempt from wearing face coverings, those under 12 years of age, and when eating or drinking during your visit including in the auditorium.

This will continue until further notice. Mandating mask-wearing is in addition to the Covid-safe practices we already have in place, and we will be continuing those and extending as necessary. We will keep all arrangements under review and react accordingly to any further change in government guidance.

  • Hand sanitiser and hand washing facilities available when entering the building and during your visit.
  • Signage to remind everyone to maintain social distancing.
  • Please contact us and we will see if we can exchange or refund your ticket.

Please do not attend the venue if you:

  • believe you may be infected with COVID-19
  • have experienced symptoms in the 14 days prior to the event
  • have been in close proximity to anyone who has experienced symptoms in the 14 days prior to the event
  • have arrived in England in the 14 days prior to the event and are not covered by the exemption rules relating to self-isolation; or
  • have been instructed to self-isolate.