If you require any more information, please email us at princeofwales@ihlmail.org and one of our team will be in touch.


  • No.  You can now purchase as many tickets as you would like as our auditorium is now back to its full capacity. 
  • Our seating is back to normal and you will be seated in the seats you purchased.
  • Yes - you will be seated in the seated you purchase via our box office . 
  • Yes we do. Please inform us when booking if there are any wheelchairs in your party.
  • Shows are now running to normal times and there will be an interval
  • Our bars are now open as normal and customers will be able to pre-order interval drinks on arrival. 

The lift is now operational.

As from Thursday 27th January it is no longer mandatory to wear face masks in the Prince of Wales Theatre in line with government regulations.

However, we are still encouraging customers to wear masks for the safety of both customers and staff. Staff will continue to wear masks and other covid precautions such as hand sanitising stations remain in place.

  • Hand sanitiser and hand washing facilities available when entering the building and during your visit.
  • Signage to remind everyone to maintain social distancing.
  • Please contact us and we will see if we can exchange or refund your ticket.

Please do not attend the venue if you:

  • believe you may be infected with COVID-19
  • have experienced symptoms in the 14 days prior to the event
  • have been in close proximity to anyone who has experienced symptoms in the 14 days prior to the event
  • have arrived in England in the 14 days prior to the event and are not covered by the exemption rules relating to self-isolation; or
  • have been instructed to self-isolate.