If you require any more information, please email us at princeofwales@ihlmail.org and one of our team will be in touch.


  • No.  You can now purchase as many tickets as you would like as our auditorium is now back to its full capacity. 
  • Our seating is back to normal and you will be seated in the seats you purchased.
  • Yes - you will be seated in the seated you purchase via our box office . 
  • Yes we do. Please inform us when booking if there are any wheelchairs in your party.
  • Shows are now running to normal times and there will be an interval
  • Our bars are now open as normal and customers will be able to pre-order interval drinks on arrival. 
  • Currently out of service, complimentary Taxi service will be available for anyone who requires Disability friendly access to the building.

Please Note: The taxi firm will have their own Covid- friendly guidelines which you will have to follow under their instruction.

  • We are encouraging the use of face masks within the Theatre.
  • Hand sanitiser and hand washing facilities available when entering the building and during your visit.
  • Signage to remind everyone to maintain social distancing.
  • Please contact us and we will see if we can exchange or refund your ticket.

Please do not attend the venue if you:

  • believe you may be infected with COVID-19
  • have experienced symptoms in the 14 days prior to the event
  • have been in close proximity to anyone who has experienced symptoms in the 14 days prior to the event
  • have arrived in England in the 14 days prior to the event and are not covered by the exemption rules relating to self-isolation; or
  • have been instructed to self-isolate.